Ask LazyWeb: Hosted ticketing systems?

Before you tell me to install RT, let me stop you: I don’t have a host to run this ticketing system on. That’s why I’m looking for a hosted system. Do any of you have any recommendations (or anti-recommendations) for such a thing?

My wish list is pretty minimal:

  • Queues
  • Email integration
  • Multiple users
  • Reasonable UI
  • Cheap (Free is even better)

I get the feeling this is going to be one of those, “pick three” sort of things, but I figured it can’t hurt to ask.


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